Mercedes-Benz Uptime is a revolutionary technology that’s defining new standards with intelligent connectivity of the vehicle. The state of the art telediagnosis system constantly monitors the status of the vehicle in real time, which significantly prevents breakdowns, reduces workshop downtime and increases vehicle availability. Powered by Fleetboard and available for application on particular models, Uptime gives us the ability to detect critical conditions at an early stage and provide appropriate instructions if need be. Mercedes-Benz, making the unplanned, planned.
Real Time Support for Customer Repairs
Without the right maintenance given to your truck in a timely fashion, your vehicle has a higher risk of breakdown. The Mercedes-Benz Uptime portal provides timely diagnostic information regarding minor repairs that can be completed at a time and a workshop that is convenient for you.
Efficient Management of Repair and Maintenance Work
Early detected repair and maintenance requirements are reported to your Mercedes-Benz Dealer, so the Service Partner will use this information to group the pending maintenance work and get in touch to book your vehicle in. The workshop can then prepare in good time for your visit, ordering the necessary parts, scheduling other tasks and producing your repair offer. Overall, visits to the workshop and associated downtime are minimal.
Prevention Of Breakdowns
If your truck is likely to break down, you will immediately be contacted by the Mercedes-Benz Customer Assistance Centre, who will help to arrange a workshop appointment tailored to the route and assignments of the driver. They will also double check that the necessary parts are in stock depending on your vehicle’s diagnostics so they can repair the truck right away, preventing a breakdown later on.
For more information about Mercedes-Benz Uptime, please get in touch with one of our expert Sales Executives today.
Travellers Lane, Welham Green, Hatfield, United Kingdom, AL9 7HN
Registered Office - Oakingham House, Ground Floor, West Wing, London Road, Loudwater, High Wycombe, Buckinghamshire, HP11 1JU
Reg Company Number: 653665
VAT Reg. No. GB 880984866
S & B Commercials & Orwell Truck & Van are trading divisions of Motus Group (UK) Limited who is authorised and regulated by the Financial Conduct Authority for consumer credit activities (Reference Number 680108) to act as a credit broker, not a lender. You can check this on the FCA Register by visiting www.fca.org.uk or by contacting the FCA direct on 0300 500 8082.
For the sale of general insurance Motus Group (UK) Ltd is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 680108). Automotive Compliance Ltd’s permissions as a Principal Firm allows Motus Group (UK) Ltd to act as an agent on behalf of the insurer for insurance distribution activities only.
Originally two established and successful businesses in their own right, S & B Commercials and Orwell Truck & Van joined forces in 2018 with the aim of providing high quality Mercedes-Benz commercial vehicles to customers across Hertfordshire, Essex and East Anglia.
Each of our facilities is staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes. Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and more.