Operations Director Tony Ritson confirmed: “We started out with Mercedes-Benz 7.5-tonners purchased from S & B three decades ago, and have stuck with them ever since. As a business that produces a lot of time-sensitive bespoke packaging, the delivery commitments we make are crucial – we cannot afford to let our customers down.
“The Atego has always provided the outstanding reliability we need, as well as being economical to run, and well-liked by our drivers. We also believe that with their three-pointed stars and distinctive silver curtains, the vehicles enhance our company’s image and reputation for quality and professionalism.”
Lightning Packaging Supplies’ trucks and vans are maintained and repaired at S & B Commercials’ satellite workshop on the Hatfield Business Park, a ‘stone’s throw’ from its own headquarters. “Our relationship with the Dealer is every bit as important as the vehicles themselves,” continued Mr Ritson.
“Service Manager Steve Smedley understands the absolute importance of keeping our trucks and vans out on the road and earning, and provides fantastic support. He and his team will always bend over backwards to help us out, which is very reassuring. Breakdowns are very rare, but I know that should the worst happen I can trust S & B to treat it as a matter of urgency.”